Introduction
Elite Pool Covers LLC, also operating under the developer name ElitePool, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have about how that information is handled. The services described on this website, including custom pool cover design, thermal cover fabrication, safety cover systems, and computer integrated systems design, are developed and operated by the developer ElitePool on behalf of Elite Pool Covers LLC.
By visiting this website or using any of our services, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully and to contact us if you have any questions. This policy applies to information collected through our website located at https://www.elitepool.buzz, through email and telephone communications, and through any offline interactions with our team.
Information We Collect
We collect several categories of information in order to provide and improve our services. The types of information we gather depend on how you interact with us. Some information is provided directly by you, while other information is collected automatically as you browse our website.
Information You Provide Directly
When you submit a contact form, request a quote, schedule a measurement, or communicate with us by email or telephone, we may collect your name, email address, phone number, mailing address, and any details you choose to share about your pool or project. If you place an order or enter into a service agreement, we may also collect billing and payment information, delivery details, and project specifications.
Information Collected Automatically
As you navigate our website, we may automatically collect certain technical information, including your internet protocol address, browser type, device type, operating system, referring pages, pages viewed, and the dates and times of your visits. We may also collect aggregated usage data that helps us understand how visitors interact with our site as a whole.
Sensitive Information
We generally do not ask you to provide sensitive personal information, such as information about your health, racial or ethnic origin, religious beliefs, or other special categories of data. In the ordinary course of our business, the information we collect is limited to contact details, project specifications, and transaction information.
In the unlikely event that we do need to collect sensitive information in connection with a service, we will explain the purpose at the time of collection and obtain your explicit consent before doing so. We will handle any such information with additional safeguards and only use it for the specific purpose for which it was provided.
How We Use Your Information
We use the information we collect for a range of business purposes that support the delivery and improvement of our services. The primary purpose of collecting your information is to respond to your inquiries, prepare accurate quotes, and complete the pool cover projects you request.
Specifically, we use your information to process and fulfill orders, schedule measurements and installations, communicate with you about your project, provide customer support, send service updates and confirmations, and respond to your questions. We also use information to operate and maintain our website, to analyze usage patterns and improve our content, to protect against fraud and unauthorized activity, and to comply with our legal and regulatory obligations. From time to time, and only where permitted by law, we may use your contact details to send you information about products, offers, and services that we believe may interest you. You may opt out of these communications at any time.
We do not use your personal information to make automated decisions that produce legal or similarly significant effects concerning you. If we ever introduce automated decision making, we will provide you with clear notice, explain the logic involved, and give you the opportunity to request human review of the decision where required by law.
Legal Bases for Processing
Where applicable data protection laws require a legal basis for processing personal information, we rely on one or more of the following grounds. We process information to perform a contract with you, such as fulfilling an order or delivering a service you have requested. We also process information to pursue legitimate business interests, including improving our website, preventing misuse, and marketing our services in a proportionate manner.
In some cases, we process information because you have given us consent, for example when you opt in to receive promotional communications. We may also process information to comply with a legal obligation, such as record keeping requirements or requests from authorized authorities. Where consent is the basis for processing, you have the right to withdraw that consent at any time, and doing so will not affect the lawfulness of processing carried out before your withdrawal.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.
For example, we retain order and billing records for as long as needed to complete the transaction and to comply with accounting, tax, and other legal obligations. Inquiries and marketing communications are retained for a shorter period unless you choose to become a customer. When information is no longer needed, we securely delete or anonymize it so that it can no longer be linked to you.
Data Integrity and Purpose Limitation
We take reasonable steps to ensure that the personal information we hold is accurate, complete, and current for the purposes for which it is used. We rely on the information you provide and encourage you to let us know whenever your contact details or project information change so that we can keep our records up to date.
We also follow the principle of purpose limitation, which means we use your information only for the purposes described in this policy and not for unrelated purposes. Before using your information for a new purpose that is not compatible with the original purpose of collection, we will seek your consent where required by applicable law.
Data Security
We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards designed to protect it against unauthorized access, disclosure, alteration, and destruction. These safeguards include secure transmission protocols, restricted access to personal data, and regular review of our security practices.
While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to us. You also play a role in protecting your information, and we encourage you to use caution when sharing personal details online and to keep any account credentials confidential.
In the event of a security incident that affects your personal information, we will notify you and any relevant authorities as required by applicable law. We maintain an incident response process and regularly train our team on data protection practices so that security remains a priority across our operations.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, and the right to object to or restrict certain processing activities.
You may also have the right to data portability, which allows you to receive a copy of your information in a structured and commonly used format. If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within the timeframes required by applicable law and may need to verify your identity before processing certain requests.
State Specific Privacy Rights
Residents of certain United States states may have additional privacy rights under state law. Depending on your state of residence, you may have the right to know what personal information we collect, use, and share, the right to request deletion of your personal information, and the right to opt out of the sale or sharing of your information for certain purposes. We do not sell personal information.
You also have the right not to receive discriminatory treatment for exercising your privacy rights. To submit a state specific privacy request, please contact us using the details at the end of this policy. We will verify your identity and respond to your request within the time period required by the applicable state law.
Privacy for Children
Our website and services are intended for adults and are not directed to children under the age of thirteen. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
If we become aware that we have inadvertently collected personal information from a child under the age of thirteen without verifiable parental consent, we will take steps to delete that information as quickly as possible. We encourage parents and guardians to monitor their children online usage and to instruct children never to share personal information without permission.
International Data Transfers
Elite Pool Covers LLC is based in the United States, and the personal information we collect is stored and processed in the United States. If you are located outside the United States and choose to use our website or services, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
By using our website and providing us with your information, you consent to this transfer and processing. We take reasonable steps to ensure that your information is treated securely and in accordance with this policy regardless of where it is processed.
Third Party Services and Links
Our website may contain links to third party websites, services, and content that are not operated or controlled by us. This Privacy Policy does not apply to those third party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third party website you visit.
In addition, some features of our website may integrate with third party service providers, such as analytics or hosting services. These providers may collect information about your interactions with our website under their own privacy policies. We do not control the data collection practices of these providers and are not responsible for their use of your information.
We choose our service providers carefully and seek to work only with partners that demonstrate a commitment to responsible data handling. However, once you leave our website and interact with a third party, that third party privacy policy governs the use of your information, and we encourage you to review it before providing any personal details.
Marketing and Communications
Where permitted by law, we may send you promotional communications about our products, services, offers, and updates. You may choose not to receive these communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly using the details below.
Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your orders, service appointments, or account, such as order confirmations and updates about your project. These messages are necessary for us to provide our services and cannot be opted out of.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the effective date at the top of this policy and post the updated version on this page.
If we make material changes, we will provide a more prominent notice where appropriate, such as a notice on our homepage or by contacting you directly. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes take effect constitutes your acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below. We are committed to addressing your inquiries promptly and respectfully.
Elite Pool Covers LLC
11626 S Dorian Dr
South Jordan - 84009-1681
United States (US)
Email: ask@elitepool.buzz
Phone: +12232824525
Website: https://www.elitepool.buzz
This Privacy Policy was last updated on August 22, 2026.